Just called DB. After getting transferred four times and hung up on twice I decided to quit with the English and go with Deutsch. I translated our discussion as such: The lady who told me I didn't need a new pin was a dirty liar and I would get a new one in a week.
This was a more involved conversation than I had with the FedEx man where we yelled 1:30 back and forth. I explained the situation. She asked me questions. She suggested I go to the bank. I told her the bank has bad hours. The same thing I would have said in English! This is not great news but feels good to have accomplished something productive with my skills. I did in fact do the Home Alone "Yes!" in my kitchen (image not available).
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